Open a Location

Open a Location

Are you interested in bringing MOD to your hometown?

MOD operates in a unique model that allows individuals to have the security of working for a larger organization AND have the autonomy of building and growing your own business. Our market managers (known as Team Leads) are all W2 employees that receive an hourly wage plus an uncapped weekly bonus based on their market’s revenue.

If you are interested in helping us build our brand nationwide and fulfilling our mission of serving busy professionals, please read below to understand the role and then complete our full application here.

We look forward to speaking with you!


MOD Team Lead Job Description

Are you looking to join a team that allows flexible hours, work-at-home options, and growth potential? Do you love to serve and have a passion working with people? Do you seek variety in your work tasks and day-to-day?

MOD Assistants is a shared personal and business assistant firm that provides help to small business owners and busy professionals starting at as little as two hours per week. We are searching for Team Leads throughout the United States to launch our services in. Our Team Leads are on-the-ground and help manage our assistant and client operations. Our team has grown and thrived in part because of our three core values of:

  • EFFICIENCY: Our business is built on processes and technology to maximize consistency and reduce time and costs to our clients and staff.

  • OPERATE IN YOUR STRENGTH: We believe each person has individual strengths and by amplifying these strengths we are able to increase our personal effect on the world.

  • CONSIST SERVICE: It’s not just enough to do a good job, by using our proven processes, training and hiring methods our staff delivers a consistent, high level of service every time, no matter who the assistant is.

DEFINITION OF ROLE

The Team Lead is primarily responsible for three roles in their market or region:

Assistant Management: Screening, interviewing and onboarding new assistants; monthly check-in conversations with the current team; maintain profiles of the current team in the database system; answering questions and brainstorming with assistants on client solutions as needed.

Client Management: Follow up with and convert new client prospects; match prospects to assistants; onboard clients; monthly and quarterly check-ins for current client database.

Networking and Business Development: Represent MOD brand in your market/region; attend networking events in the community; represent MOD at business expos and events.

QUALITIES OF AN IDEAL CANDIDATE

Our Team Lead has to LOVE our brand and be passionate about the solutions that we provide to our clients and assistants. Before applying for this role, we encourage you to research our company and read a little bit more about us to see if we are a true fit to work together.

Also, an ideal candidate will…

  • Have a very high attention to detail

  • Be extremely organized

  • Be adaptable / ability to think on their feet

  • Have an understanding of technology and be willing to learn new systems

  • Love working with people, helping and serving whatever they need

WORKING WITH MOD

The Team Lead is currently a part-time role starting at a minimum of 10 hours per week and growing to 25 hours. The Team Lead can also supplement their hours by working as an assistant and taking on clients themselves (more information about assistant roles).

The Team Lead role is a W-2 part-time position paid at $15 per hour + 5% of all billables (uncapped) for the region managed. We also provide the following services and opportunities for career and personal development:

  • Quarterly meet-ups and brainstorming opportunities with assistants and MOD support staff
  • Online training courses and programs
  • Bonus and incentive programs

REQUIREMENTS / NEXT STEPS

To qualify for this position you must pass a full background check, and have 1 full year of direct or related experience in one of the following:

  • Administrative Assistant
  • Executive Assistant
  • Personal Assistant

After qualification, a MOD team member will conduct a phone screening, reference check and live interview before selection.

TO APPLY

Complete the application in full. There is a space to upload your resume. Phone call and email inquiries will be immediately disqualified.

Since this is a detail oriented position, we’d like to see how detailed you are. In the “Anything else you would like to add box,” please start by telling us where you were born.